Internet and Mail order
Our website contains information and our online catalogue. It includes all prices and a shopping cart to either buy online using the very secure online credit card system Eway or by printing out our order form and either faxing or mailing us your requirements.
Refunds and exchanges
If you are in any way dissatisfied with your purchase, please return it in original condition* with a copy of your receipt to us via prepaid shipping within 14days of receipt. We will happily replace your returned product with an alternative choice or issue a credit, or give you a full refund. Unfortunately, your postage charges on return are not refundable.
*Original condition means unused, unmarked, unlaundered and in original packaging
Payment
Payment in full must be received before orders are dispatched. Springfield Lakes Pure Water uses the very secure paypal credit card facility.
Please allow an extra 5 days for Personal cheques to be cleared before goods are dispatched.
All prices are GST inclusive
Orders
Our delivery time is around 2 days depending exactly where the destination is and what your requirements are. If there are any unexpected delays in ordered coolers we will advise you as soon as we are aware and keep you up dated with the status of your order
Postage and handling info
All prices are in Australian dollars
Australia wide will be $14.95. Delivery by Fastway where available, otherwise Australia Post
We do not ship outside of Australia |
